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Terms & Conditions
Effective Date: [15/01/25]
Welcome to John Michael Jewellers. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms.
Order Placement and Acceptance
By placing an order with us, you acknowledge and agree to these Terms & Conditions.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability limitations.
- Inaccuracies or errors in product or pricing information.
- Suspected fraudulent activity.
In the event of a cancellation, we will notify you promptly and issue a full refund where applicable.
Payment
All payments are processed securely through our designated payment gateway.
Prices are listed in Euro (€) and include applicable taxes.
We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment options. Full details are provided during the checkout process.
Returns
Returns are accepted within the timeframe specified in our Returns Policy.
Items must be unused, in their original condition, and accompanied by proof of purchase.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
For full details, please review our Returns Policy.
Intellectual Property
All content on our website, including images, text, logos, and designs, is the intellectual property of John Michael Jewellers and is protected by copyright laws.
The reproduction, distribution, or unauthorised use of any website content is strictly prohibited without prior written consent.
Privacy and Data Security
We prioritise the protection of your personal information in compliance with GDPR.
For details on how we collect, process, and safeguard your data, please refer to our Privacy Policy.
Product Descriptions
We strive to ensure accurate product descriptions and imagery on our website.
However, we do not warrant that all product descriptions, pricing, or other content on the website are free of errors.
In the event of a product being incorrectly priced, we reserve the right to cancel or amend the order after notifying you.
Limitation of Liability
Our liability is limited to the purchase price of the product.
We are not responsible for any indirect, incidental, or consequential damages, including but not limited to:
- Delays or interruptions to our services.
- Losses resulting from the use or inability to use our website or products.
Shipping and Delivery
For information on shipping costs, delivery times, and international orders, please refer to our Shipping Policy.
Customers are responsible for providing accurate delivery information at checkout.
We are not liable for delays caused by third-party couriers or force majeure events.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon being posted on our website.
By continuing to use our website, you accept any revised Terms & Conditions.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Ireland.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the Irish courts.
How to Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:
- Email: shop@johnmichael.ie
- Phone: +353 1 671 9910
- Address: 11 Wicklow Street, Dublin, D02 KD45, Ireland
By engaging with our website or completing a purchase, you signify your acceptance of these Terms & Conditions.
Our Promise
We craft jewellery with quality & precision, ensuring satisfaction.
Irish Craftsmanship
Creating beautiful pieces that capture the imagination.
Beautifully Packaged
All our jewellery is packaged in beautiful gift boxes and sleeves.
Made With Love
Crafting jewellery that exceeds your expectations, is our passion.
I cannot recommend John Micheal enough. We had an amazing choosing our engagement ring. John was so helpful and an absolute gentleman to deal with. He was recommended to us and I am so thrilled we went there and picked the ring.
Nicola Fay
AMAZING work. Joyce is the best gem of all ! John Michaels craft skills are an experience in itself. Saw a video of him replicating the ring Napoleon gave to Josephine. This is THE place to get a unique engagement ring.
Nathan Merren
John is a master craftsman, great advice, and customer satisfaction is a priority for him. We are extremely happy with our rings, and would highly recommend him.
Liam Doyle
John Michael designed my engagement and wedding rings which I’m delighted with - my husband and I really enjoyed the experience. He is an excellent craftsman, a gentleman to deal with and we would highly recommend him.
Jillian Fitzpatrick
I have had John Michael make my jewellery many times over the last years and I have always been very happy with the service and the quality of my beautiful rings and earrings 👍
Wendy Dromgoole
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