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John Michael Jewellers

FAQ’s

Over 25 years of experience, we have crafted thousands of unique Jewellery pieces that reflect the individuality and uniqueness of the people we server. Here we'll answer some of the most referred FAQ's

FAQ's

General Information

John Michael Jewellers is located at 11 Wicklow Street, Dublin, D02 KD45, in the heart of Dublin’s jewellery district. Visit us to explore our handcrafted collections, from bespoke engagement rings to timeless necklaces.

Yes, we offer free, no-obligation consultations. Sit down with our master craftsmen to create a design that’s as unique as your story. Book online or contact us at shop@johnmichael.ie to begin your bespoke journey.

Yes, we specialise in engagement and wedding rings that symbolise your love story. Choose from our collection or design a bespoke piece with ethically sourced diamonds and gemstones.

With 150 years of combined craftsmanship, ethical sourcing, and a 5-star reputation, John Michael Jewellers is Ireland’s premier destination for bespoke and handcrafted jewellery. Your story deserves the best.

Custom Jewellery

Yes, we specialise in bespoke jewellery, creating unique, handcrafted designs that reflect your style and vision. Whether it’s a custom engagement ring or a meaningful gift, our expert craftsmen will work with you at every step.

Our jewellery embodies Irish craftsmanship, blending traditional techniques with contemporary design. From sourcing the finest materials to our Dublin studio’s artistry, every piece tells a story of Ireland’s heritage and creativity.

Yes, we can modify any existing design to suit your preferences. From gemstone selection to band style, our craftsmen ensure the piece reflects your vision.

Bespoke jewellery typically takes 4–6 weeks to craft, depending on the complexity of the design. If you need it sooner, contact us, and we’ll do our best to accommodate your timeline.

Yes, many of our pieces can be personalised with engraving, adding a meaningful touch to your jewellery. Contact us to discuss your engraving ideas.

Yes, we specialise in crafting meaningful pieces for anniversaries, milestones, and special occasions. From bespoke necklaces to personalised rings, we’ll help you celebrate life’s moments with unforgettable designs.

Products & Materials

We work with premium metals, including 18ct gold (white, yellow, and rose) and platinum. Each metal selected for its quality and durability to create timeless, lasting pieces.

We use ethically sourced gemstones, including diamonds, emeralds, sapphires, and more. Each stone is carefully selected for its quality, brilliance, and uniqueness.

Yes, all our diamonds and gemstones are conflict-free and responsibly sourced. We partner with ethical suppliers who share our commitment to sustainability and fair practices.

Each engagement ring is handcrafted with precision to reflect your vision & your story. Rated 5 stars by couples across Ireland, our rings are a testament to the quality and the service provided to you.

Our diamonds are certified by trusted institutions like GIA, ensuring authenticity and quality.
Services & Support

Yes, we provide professional cleaning services to keep your jewellery sparkling like new. Contact us to book a cleaning appointment at our Dublin store.

Yes, we offer professional repair and resizing services. Whether you need a ring adjusted or a clasp fixed, our expert team ensures your jewellery remains as perfect as the day it was made.

Yes, we provide professional appraisals for insurance or resale purposes. Our experts will assess your jewellery and provide an accurate valuation.

Absolutely. Our website uses SSL encryption for secure transactions, and payments are processed through trusted providers. Plus, our 5-star Google reviews showcase our dedication to quality and customer service.

Policies & Logistics
Yes, you can shop some of our collection online, and we deliver across Ireland. Every order is securely packaged and shipped and tracked with An Post, ensuring your jewellery arrives safely.

We accept returns within 30 days of purchase if the item is unused, in its original condition, and accompanied by proof of purchase. Bespoke, personalised, or engraved pieces and earrings (for hygiene reasons) are non-returnable. See our full Returns Policy.

Due to hygiene reasons, earrings are non-returnable. For concerns about your purchase, contact us at info@johnmichael.ie, and we’ll work to resolve the issue.

We offer free delivery across Ireland on orders over a certain amount. Check out our shipping policy for more details.

We offer a range of ready-to-ship items available for immediate purchase online or in-store. Visit us or explore our website for quick delivery options.

Gifting

Our handcrafted pieces, beautifully packaged in luxury gift boxes, make ideal gifts for any occasion. From timeless necklaces to bespoke earrings, there’s something special for everyone.

Yes! Book a studio visit to meet our team and experience the craftsmanship behind our pieces. Learn how each design is brought to life in our Dublin workshop.

Yes, we offer bespoke jewellery options for corporate gifts. Impress your clients or employees with handcrafted, meaningful designs tailored to your company’s vision.

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Our Promise
Our Promise

We craft jewellery with quality & precision, ensuring satisfaction.

Irish Craftsmanship
Irish Craftsmanship

Creating beautiful pieces that capture the imagination.

Beautifully Packaged
Beautifully Packaged

All our jewellery is packaged in beautiful gift boxes and sleeves.

Made With Love
Made With Love

Crafting jewellery that exceeds your expectations, is our passion.

I cannot recommend John Micheal enough. We had an amazing choosing our engagement ring. John was so helpful and an absolute gentleman to deal with. He was recommended to us and I am so thrilled we went there and picked the ring.

Nicola Fay

AMAZING work. Joyce is the best gem of all ! John Michaels craft skills are an experience in itself. Saw a video of him replicating the ring Napoleon gave to Josephine. This is THE place to get a unique engagement ring.

Nathan Merren

John is a master craftsman, great advice, and customer satisfaction is a priority for him. We are extremely happy with our rings, and would highly recommend him.

Liam Doyle

John Michael designed my engagement and wedding rings which I’m delighted with - my husband and I really enjoyed the experience. He is an excellent craftsman, a gentleman to deal with and we would highly recommend him.

Jillian Fitzpatrick

I have had John Michael make my jewellery many times over the last years and I have always been very happy with the service and the quality of my beautiful rings and earrings 👍

Wendy Dromgoole

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